When it comes to payroll and HR, trust isn’t just a nice-to-have it’s essential. At Journey Payroll & HR, we understand that when you entrust us with your payroll and employee data, you’re relying on us to uphold the highest standards of security, accuracy, and integrity.
That’s why we’ve built our business around transparency, strong internal controls, and full insurance coverage so you can focus on your business, knowing your payroll is in safe hands.
Understanding the Landscape: What Many Businesses Don’t Know About Payroll Services
Unlike other financial service sectors, the payroll industry currently has no universal insurance or audit requirements. This means not all providers operate with the same level of risk management and it’s important for businesses to be aware of that.
Consider the case of a former payroll specialist who exploited system access to embezzle approximately $275,000 by creating “ghost” employees and directing payments to accounts under his control. This incident underscores the potential vulnerabilities when proper safeguards aren’t in place.
These cases sadly happen often, and they illustrate that even reputable organizations can be impacted when proper safeguards aren’t in place.
Journey Payroll & HR: Built to Protect Your Business
We believe every business deserves a payroll partner that’s proactive about protection and committed to accountability. Here’s how we ensure that:
- Journey is fully insured, including:
- Errors & Omissions (E&O) to cover service-related risks
- Liability Insurance to protect against potential legal claims
- Cyber Insurance to guard against data breaches, hacking, and fraud
- Built-in Checks and Balances
- Our processes are designed to help detect irregularities.
- SOC Audit Commitment
- A Service Organization Control (SOC) audit is a third-party assessment that confirms our systems and protocols meet leading industry standards for security and reliability.
- Open Communication
We invite our clients to ask questions about our processes, coverage, and compliance. We believe in sharing what we do to earn your trust every step of the way.
Protecting Your Business from the Inside Out
In addition to working with a trusted provider, it’s important for businesses to consider their own layers of protection:
- E&O Insurance helps in the event of service errors or miscommunication.
- Liability Insurance covers potential legal exposure from accidents or disputes.
- Cyber Insurance is essential in today’s digital-first world.
Even a well-meaning employee can make a costly mistake. Having the right coverage helps protect your organization from risks that could otherwise lead to major financial or reputational damage.
A Partnership You Can Rely On
At Journey Payroll & HR, we believe that a secure, transparent relationship is the cornerstone of great service. We don’t just process payroll; we help safeguard your business every step of the way.