About Journey Payroll & HR
100%
Local Ownership
98%
Client Retention Rate
2200+
Happy Clients
66%
of Shareholders are Women
Where Our Journey Begins
In 2010, two visionaries, Kevin Welch and Sue Shirley, set out to revolutionize the payroll industry. Disheartened by the lack of quality service and outdated technology, they founded Journey Payroll & HR with a simple yet powerful mission: to put people first.
A Heart-Centered Approach
Our roots run deep in a commitment to exceptional customer service and unwavering integrity. What sets us apart isn’t just our innovative technology, but our genuine care for our clients and partners. We believe in building lasting relationships, not just processing payrolls.
Our Core Values:
Heart
Innovation
Honesty
Taking the Extra Step
Believing Everyone is the Favorite
2024 BBB Torch Awards for Ethics Winner
We lead with heart in everything we do. “Everyone thinks payroll and HR has to do with numbers and laws. But every number represents a person, every number tells a story.”
The Journey Together: Our Board
We’re more than just a payroll provider; we’re a catalyst for positive change. Our Journey Together initiative is a testament to our belief in inclusivity, diversity, and creating a workplace where everyone feels valued.
Our Journey Together board, led by Christine Welch, Nina McPherson, Marie Maderal, and Nima Mousavizadeh, is dedicated to fostering a culture of belonging and respect. We celebrate diversity in all its forms and are committed to making a positive impact on our community.
Christine Welch
Board President
Nina McPherson
Marie Maderal
Nima Mousavizadeh
Board Member
A Herd of Difference
Meet Jimbo, our cheerful elephant mascot! Inspired by the strong family bonds within our ownership, Jimbo embodies the heart of Journey Payroll & HR. Elephants are known for their strength, loyalty, and empathy—qualities that mirror our company culture. Just like a herd working together, we overcome challenges and achieve extraordinary results.
Awards & Recognition
We work hard to provide amazing customer support and innovative technology solutions to help our clients’ every day lives, employ great people, and lead with heart. The combination of these elements results in accolades that speak for themselves.
